We are committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect personal information you provide online.
Commitment to Online Security
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Personal information is accessible only by staff. All agents with access to personal information obtained on our web site are also bound to adhere to this policy.
Personal Information That We May Collect Online
We collect the following types of personal information: names, postal and e-mail addresses, phone and facsimile numbers, financial information, social security number and complaint information.
We do not knowingly collect or maintain any personal information from children under the age of 13. In addition, no part of our site is designed with the purpose of attracting any person under age 13.
How We May Use Personal Information Collected Online
Unless you consent, we will use your personal information only for the purpose for which it was submitted such as to reply to inquiries, investigate and research the best possible loan program for your scenario, post your praises and handle your complaints. At any time you can add or remove your name from our mailing list by contacting us at info@firstnationallending.us.
How Your Information May Be Shared
In order to process your requests and/or mortgage needs, we may need to contact wholesale lenders on your behalf. By completing any online forms, sending us a request or inquiry, you are allowing us to forward your information to the proper business only as it may apply to them, if necessary. Without submission of the requested information, we will not be able to share your information and process your request. We never sell or rent personal information.
We will also release personal information to appropriate governmental authorities under the following circumstances:
- Where release is required by law (for example, a subpoena) or regulation, or is requested by a government agency conducting investigations or proceedings;
- Where our records indicate a company may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of;
- To appropriate persons, where your communication suggests possible harm to others.
Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please email us with the new information or your review request at info@firstnationallending.us.
Computer Tracking and Cookies
Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.
A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. We use non-identifying cookies to provide easier site navigation and access to forms. You can still use our site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.
Problems
If you have a complaint about our compliance with this privacy policy, you may contact us at info@firstnationallending.us.
